Privacy policy

Privacy policy

This Privacy Policy describes how Goat Chalk collects, uses, and shares personal information when you visit goatchalk.com, submit a form, request a sample, manage a subscription, or place an order.

Information we collect

When you visit the site, we may collect information about your device and activity, such as your browser, IP address, time zone, cookies, pages viewed, referring pages, search terms, and interactions with the site.

When you place an order, request a sample, contact us, or manage a subscription, we collect the information needed to support that request. This may include your name, company or facility name, email address, phone number, billing address, shipping address, order details, subscription details, and payment-related information processed through Shopify and its payment providers.

How we use information

We use personal information to operate the store, process orders, arrange shipping, send order confirmations, provide sample requests, manage subscriptions, respond to questions, detect fraud or security issues, improve the website, and measure advertising and marketing performance.

Service providers

Goat Chalk uses third-party service providers to run the store and related services. These may include Shopify for ecommerce and checkout, payment processors, shipping carriers, subscription tools, analytics providers, and advertising platforms such as Google. These providers process information as needed to provide their services.

Advertising and analytics

We may use cookies, tags, pixels, and similar technologies to understand site performance, measure advertising, and show relevant marketing. You can adjust cookie and ad preferences through your browser or through the applicable advertising platform settings.

Retention

We keep order, sample request, subscription, and contact information for as long as reasonably needed to operate the business, meet legal and tax obligations, resolve disputes, prevent fraud, and maintain records.

Your choices

You can contact us to request access, correction, or deletion of personal information where applicable. Some records may need to be retained where required for legal, tax, security, or business recordkeeping reasons.

Contact

For privacy questions, contact Goat Chalk through https://goatchalk.com/pages/contact or call 778-775-9229.